Frequently Asked Questions

We offer professional air conditioning and electrical services around Brisbane

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Our Most Frequently Asked Questions On Air Conditioning

What are your payment options?

We accept direct bank transfer, visa & mastercard as well as cash and cheque.

Do you do multi head split system air conditioning?

We do install multihead systems. These are very popular where outdoor space is limited

Do you provide obligation free quotes?

We provide obligation free quotes for both our air conditioning & electrical services.

I have an insurance claim, how can you help?

We can provide the diagnosis and issue a letter to your insurance provider.

What guarantee do you offer on workmanship?

We offer a 5-year installation guarantee (subject to T&C)

Do you offer payment plans?

We don’t offer payment plans, however some of the manufacturers we consult with do. For more information give us a call.

Is your air conditioning environmentally friendly?

We install the latest air conditioning technology through our suppliers who constantly update availability.

Can I claim rebates for my air conditioning or electrical work?

Air conditioning and electrical rebates are available at different times. Please check with your local council to see if you are eligible.

Do you charge a service fee for your 24/7 air conditioning call out service?

Yes. Our call out service is chargeable. Our standard hours are between 7am-5pm.

If there is a specific air conditioner I want to install can you do that for me?

Yes, we can install your preferred brand of air conditioner.

Do I have to supply my own air conditioner?

There is no need to purchase your own system, we can supply & install an air conditioning system for you. We have multiple brands available so there is more to choose from!

air conditioning service - split air conditioning brisbane

Do you only provide cooling solutions or do you provide heating solutions as well?

We can supply both cooling and heating systems, which are reverse cycle air conditioning systems.

What is the best type of air conditioner for a small home?

Split air conditioning, multi head air conditioning and ducted air conditioning systems can be installed in small homes. It is also possible to install a ducted system with sensors & zones. The best air conditioner for your home will depend on your needs.

What is the best type of air conditioner for a large home?

A large home would benefit from having a ducted air conditioning system. This type of air conditioning system can be zoned to operate all rooms independently.

Can I turn my air conditioner off at the power box?

Your air conditioner should have a circuit breaker next to the outdoor unit. No need to go to the power box.

Why is my air conditioner blowing warm air when on the cool setting?

If your air conditioner is blowing warm air there could be a problem with your unit. Call an air conditioning professional today to arrange a site visit.

How often should I service my air conditioner?

An air conditioning system should be serviced by a professional at least once a year. This will ensure optimum output from your system.

How often should I check my home wiring and electricals?

Checking the wiring and electricals in your building should be done every 5 years for businesses. For residential homes these should be checked every 10 years. Any home that was built before 1990 should be checked as soon as possible if it hasn’t already.

How often should I perform test and tagging for commercial electrical appliances?

Test & Tagging for electrical items should be carried out by a professional electrician every 6 months.

How can I make my air conditioner smart?

Making your air conditioner smart is easy with our Air Touch 4 airconditioning controller. It can be connected to new and certain older models of ducted air conditioning systems enabling you to cool your home with voice control through your smart assistant.
You can cool individual rooms to different temperatures with the Airtouch 4 and also connect other devices such as your security cameras, electric gates and more through the app on your phone.

What is reverse cycle air conditioning?

Reverse cycle air conditioning offers cooling for your home when functioning normally. When the reverse setting is activated this type of air conditioning system will heat your home instead of cooling it.

What air conditioning brands do you work with?

We mainly supply Panasonic, Actron, Mitsubishi Electric and MHI among other brands. However, different suppliers will offer ‘specials’ which we relay to our clients.